Questions about a size, a material or a parcel? Message the OneToOne Sneakers studio. A person in Guangzhou replies in English, usually within one business day.
Studio
A118-119, Chengda, Shijing,
Baiyun District, Guangzhou, China
mingmengrui1
watchshoesbag
33492989
Tell us what you need
Send the style, your usual size and the country you are in. We will reply with availability, the price in USD, shipping options and the next step. If you already have an order, add the order reference so we can pull up your QC photos and tracking.
Before you write
- Sizing: tell us the size you wear in the same type of shoe. We will confirm the fit before packing.
- Shipping: include your city and postal code so we can quote the fastest tracked route.
- Customs: ask about thresholds for your country if you want to plan for duties.
- Existing order: add your order reference and we will check the parcel the same day.
Prefer to talk? WhatsApp is usually fastest. WeChat and QQ work too, and the phone lines are open during Guangzhou business hours.
On this page
Contact OneToOne Sneakers details
Message the studio about sizing, leather, shipping or an existing order. We keep the information practical: materials, fit, QC and delivery, written by the people who pack the pairs. Contact OneToOne Sneakers is checked against the reference before it is offered, and again before it ships.
Fit, care and delivery
Measure your foot at the end of the day, compare it with the insole and tell us the size you wear in the same type of shoe. Leather should be wiped with a soft damp cloth and air-dried away from heat. Suede should be brushed dry. Approved orders leave Guangzhou with tracking, and we share the number as soon as the carrier scans the parcel.
Browse the full collection or message the studio for a close-up and a size check. For general leather care, see this leather reference.
