Contact

Questions about a size, a material or a parcel? Message the studio. A person in Guangzhou replies in English, usually within one business day.

Tell us what you need

Send the style, your usual size and the country you are in. We will reply with availability, the price in USD, shipping options and the next step. If you already have an order, add the order reference so we can pull up your QC photos and tracking.

Before you write

• Sizing: tell us the size you wear in the same type of shoe. We will confirm the fit before packing.
• Shipping: include your city and postal code so we can quote the fastest tracked route.
• Customs: ask about thresholds for your country if you want to plan for duties.
• Existing order: add your order reference and we will check the parcel the same day.

Prefer to talk? WhatsApp is usually fastest. WeChat and QQ work too, and the phone lines are open during Guangzhou business hours.